In the customer’s kitchen
The iPad is the pad it replaces.
A salesperson stands in a customer’s bathroom with a Pencil and no signal. Tradilus treats the iPad as the paper order form it replaces — a ruled pad you write on — and keeps the two things that cost money when missed, the sync state and the contract number, permanently on the page.
Written, not typed
A ruled ledger for the customer, the specification in the salesperson’s own handwriting — recognised into text with the ink kept on the order — and the money column never out of view. VAT inclusive or exclusive changes the arithmetic, not just the label.
The sketch is part of the order
Squared paper across the whole glass, not a locked box. Sketches and photographs sit beside the specification rather than under it, carry a typed caption so they can be searched, and print on the customer’s copy in the order they appear.
Terms read before a signature exists
The signature box stays locked until the terms have been scrolled to the end — visibly locked, not silently dead. The time the terms were shown and the time they were read to the end are both stamped on the order.
The deposit, on the machine, in front of them
The company’s house rule worked out live — 30% of £4,331 is £1,299, and £1,300 clears it. The card machine is driven from the iPad; the app never sees the card number, only the amount, the last four digits and the auth code recorded against the order.
Signed orders are never edited
An amendment creates version 2, which is not in force until the customer signs it again. Version 1 stays the agreement in the meantime, the deposit carries over untouched, and if the customer refuses the change nothing is lost.
No signal, no problem
Everything is written to the iPad first and sent second. A block of contract numbers is held on the device so orders can be numbered without a connection, and the queue shows exactly what is waiting — nothing in it can be lost by closing the app or running the battery flat.
What you get
Four things a paper order pad will never do
Built for the trade where the order is agreed in somebody’s house, the deposit is taken on the doorstep, and the fitter turns up three weeks later expecting the paperwork to match.
The office
The office sees the week.
The same orders, on a desk browser, a showroom iPad and a phone in a van. Sorted by what needs doing rather than by date: an amendment waiting on a signature sits above an order that closed in June.
Same app, three densities.
The showroom iPad opens on the day, not the week, with hit targets sized for standing at the trade counter. The phone answers four questions and refuses the rest — anything that changes what the customer agreed to happens on the iPad, in front of them.
Today
The runs in time order, money to collect on the right, the one decision pinned at the top.
Look up a balance
What someone needs when a customer rings: the balance, then the two buttons that do something about it.
Record a payment
A bank transfer that landed while you were out, matched to its order by the reference on the statement.
Pictured: the quote-to-install build for Bathroom & Tile City and Fires & Surrounds Direct. Customers, orders and fitters shown are invented.
Built for your trade
Two trades already run on it. Yours is next.
The quote-to-install build above sells bathrooms and fire surrounds. The same engine runs MGN Fire Protection — enquiry to invoice, drawing-linked compliance records, subcontractor tracking. Pick the closest and we shape the build around how your trade actually works.
Bathroom & kitchen installers
The order written in the house, the deposit on the doorstep, the fitter booked with the goods.
Fires, stoves & surrounds
Survey, sketch, specification and install on one order, under the company the customer bought from.
Fire protection & compliance
Drawing-linked compliance records, subcontractor tracking, the documentation that has to match the work — the MGN build.
Windows, doors & frames
Measured on site, priced on the pad, signed before the survey leaves the house.
Flooring & tiling
Areas sketched and captioned, batch notes on the order, fitters allocated by skill.
Electrical & plumbing
Enquiry to invoice, certificates on the job, the balance collected when the work is signed off.
Trade suppliers & counters
Collections from the counter, account customers, the office iPad sized for standing up.
Something else
If the job is agreed in one place and done in another, it fits. Tell us the shape and we will map it.
FAQ
Questions we get asked
Anything else, ask on the demo. We answer with the product open, not a slide deck.
Our sales people are in houses with no signal half the day.
That is the case it is built for. Orders, signatures and payments are written to the iPad first and sent when there is a connection. Contract numbers are held on the device in blocks, so an order can be numbered and signed with no signal at all.
What does the order actually record when the customer signs?
The signature strokes, the time the terms were displayed, the time they were scrolled to the end, and the version of the terms in force that day. The signature surface is inert until the terms have been read through, so a signature cannot exist without that record.
Customers change their minds after signing. Then what?
An amendment creates version 2 with the changes marked line by line and the reason written by whoever agreed it. It is not in force until the customer signs it again; version 1 stays the agreement meanwhile and the deposit carries over. If they refuse, version 2 is discarded and nothing is lost.
How does the money side reach the accountant?
Every payment sits against its order with the method, auth code or bank reference. The office exports a CSV by period — contract, customer, net, VAT, gross, paid, balance, method, version — with amendments as their own rows.