AgilusOrganic software.
Horizontal capability · Built into every vertical

Agilus Switchboard.

The phone answered, the appointment booked, every word kept.

Voice and email handling for the customer-facing side of the operation, from the first enquiry through to a booked appointment. Meet Skye — the voice on the line.

Book a live demo See how it flows

Thirty minutes · the founder · the actual system

Where it stands

Currently shipping: intelligent inbound email handling that responds with an outbound voice call to book the appointment, including auto-response and routing.
In active development: inbound call handling and routing — the screens below show where it is heading.

Switchboard inbound call — caller matched to their portal enquiry, intent detected, with let-the-AI-book-it, take the call and voicemail options
01
The phone rings, known
The caller matched to their enquiry before anyone answers — intent detected, options ready
Switchboard call queue — pending, live, booked, and no-answer calls with attempts tracked and reassignment to a person
02
Or Skye rings them
Enquiries become an outbound queue — attempts tracked, no-answers retried, a person assigned at the limit
Switchboard live call — real-time transcript, an availability check tool call, and listen-in and take-over controls
03
Watch it live
Listen in or take over mid-call — Skye checks real availability, not a script
Switchboard call transcript — recording, the booked outcome and SMS confirmation, with the full conversation kept
04
Booked, in writing
The appointment booked, the SMS sent, the recording and transcript kept on the record
Switchboard live board — the active call with listen-in and take-over, today's placed, booked, callbacks and inbound counts, and the upcoming queue
05
The board at a glance
Placed, booked, callbacks and inbound — the day’s calls on one live board

What you get

Four things an answering service will never do

Built for the operator whose phone rings while both hands are busy — and whose next customer is on it.

Answers with context

The caller matched to their enquiry, their property, their history — before the first word. Unknown numbers get the front-desk script: message taken, callback task created.

Books, not just chats

Skye checks real availability in the diary, offers real slots, books the appointment and sends the SMS confirmation — the transaction finished on the call, not promised after it.

Humans one tap away

Listen in on any live call, take it over mid-sentence, or have it assigned to a person — and when a number will not answer after three attempts, a human gets the task, not silence.

Every word kept

Recordings, transcripts and detected intents on the customer’s record. The call that booked the appointment is the same call you can replay when it matters.

Pictured with Propilus, booking property viewings — but Switchboard ships inside every Agilus vertical, from the clinic’s reception to the gym’s front desk. See Propilus →

Put the phone to work.

Thirty minutes with the founder and the actual system. No sales script, no qualifying questions — the kind of demo where you can ask anything and get an honest answer.

Book a live demo See the rest of the platforms suite